Shipping Policy

FREE GROUND SHIPPING SPECIAL OFFER (LIMITED TIME)

All Orders over $40.00 ship for FREE

Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted.

Canadian Shipping

Canadian shipping is offered at our UPS negotiated rates. Applicable import fees and Provincial taxes will be added to your order.

SHIPPING PROCEDURES

SHIPPING CONFIRMATION EMAILS

We will send you a shipping confirmation email when all or part of your order is shipped that will include the UPS tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by clicking on the Order Tracking link by logging in to My Account and going to My Orders.

SHIPPING IN MULTIPLE PACKAGES

If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.

TRACKING YOUR ORDER

There are three easy ways to track your order:

  • Click on the Order Tracking link in My Account. You will need your order number, and billing email address.
  • Log in to My Account and go to the My Orders section. From there you will be able to choose which order you’d like to view and you will have an option to track the order.
  • You will receive a shipping confirmation email when all or part of your order is shipped. The email will include the UPS tracking number.

DELIVERING YOUR PACKAGE

  • We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.
  • Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
  • Most items are available to ship in 1-2 business days unless otherwise noted.

LESS THAN TRUCKLOAD (LTL)

Your order may be eligible for additional discounts. If your order is more than 200 lbs. and delivers to a business address with a dock or forklift, we may offer LTL shipments and pass on those savings to you. Please contact us for additional details.